Everything you need to manage your insurance coverage
Tools, guides, and information to help you get the most from your coverage
Browse articles about your coverage, policy terms, and how to make the most of your benefits.
Browse ArticlesStep-by-step instructions for filing claims, required documentation, and expected timelines.
View GuideSearch our nationwide network of dentists, optometrists, and healthcare providers near you.
Search ProvidersDownload claim forms, beneficiary change forms, enrollment applications, and policy documents.
Download FormsEstimate your coverage needs based on your income, dependents, and financial obligations.
Calculate NowNew to insurance? Learn the basics of life, dental, vision, and disability coverage.
Start LearningSimple 4-step process to get your claim processed quickly
Collect receipts, invoices, and any medical records related to your claim.
File online through your portal, by phone, or by contacting an agent via chat.
Our team reviews your claim, typically within 3-5 business days.
Approved claims are paid via direct deposit or check within 10 business days.
Visit our website and click "My Account" in the top navigation. Log in with your email and password. If you haven't registered, you can create an account using the email address associated with your policy.
You can update your beneficiary by calling our AI assistant, chatting with an agent, or requesting a change through the customer portal. Changes are processed immediately and reflected on your online account in real-time.
Simple claims (dental cleanings, eye exams) are typically processed within 3-5 business days. Complex claims may take up to 30 days. You can track your claim status in real-time through your online portal.
Absolutely! While our AI assistant Austin can handle most requests, you can always ask to be connected with a live agent. We offer support via phone, chat, video call, SMS, and email. Visit our Contact Us page for all options.
The 2026 open enrollment period runs from January 1 through April 30. During this time, you can add, remove, or change your coverage options. Outside of open enrollment, changes are only allowed for qualifying life events.
Use our Find a Provider tool on this page, or ask our AI assistant for provider recommendations in your area. Our dental and vision PPO networks include thousands of providers nationwide.